Decai Technology focuses on providing professional overall CRM solutions for domestic and global customers. Decai Technology is a certified consulting platinum partner of Salesforce, the world's top ranked CRM cloud platform, in Greater China! After years of stable development and accumulated industry practical service experience, Decai Technology has laid a solid foundation in high-tech manufacturing, life and medical sciences, CPG&Retail, professional services, wealth finance, automotive and other industries. Decai Technology is committed to providing users with comprehensive professional services based on CRM cloud platform, including professional consulting, project implementation support, operation and maintenance services, training and certification, and seminars.

Track sales progress through interactive performance charts, assist in easily grasping daily work priorities, and obtain seamless customer conversations covering all touchpoints related to customers in the industry through the customer insight panel.

Carry out comprehensive interconnected interaction in traditional and modern channels, quickly provide assistance through situational video chat and screen annotation, and offer one-on-one chat on any device. Provide services on every social channel, automatically send or pause personalized marketing messages after customer service activities.

Provide a complete and comprehensive customer view in a single location, use a unified customer view and a comprehensive workspace to improve customer service efficiency, intelligently assign cases to appropriate customer service personnel at the right time, automate knowledge suggestions, similar cases, and macros that help accelerate case resolution. Easily manage SLA and rights