Product
Sales Cloud
- Find customers, close deals faster, and grow accounts. The path to success starts here.
[Close more deals anytime, anywhere.]
See everything from sales forecasts to team performance on any device — a
laptop, a phone, you name it. Focus reps on the most important actions,
giving them the right advice at the right time.
[Accelerate productivity with a flexible user experience]
Sell from the field. Sell from your inbox. Sell the way you want,
lightning fast, with an easy-to-customize, AI-powered CRM system.
[Help reps sell smarter with an AI-powered sales platform]
Salesforce Einstein lets you build artificial intelligence right into
the sales process. Automatically capture data and get instant insights,
such as top leads, next steps, and suggested actions.
[Unify the sales process, from lead to cash]
Automate your CPQ process (configure, price, quote) with Salesforce
Lightning. Connect to customer support to find new upsell opportunities
and take sales even further.
Features
Account and Contact Management
Have a complete view of your customers, including activity history, key
contacts, customer communications, and internal account discussions.
Gain insights from popular social media sites such as Facebook, Twitter,
and LinkedIn — right within Salesforce.
Partner Management
Sales Cloud sales management platform also provides a partner management
function, through the platform of the partner community to build and
strengthen communication with partners, and then make the sales process
more smoothly. Good communication is the key to success. Sales Cloud
will create a communication channel for you.
Lead Management
Track your leads from click to close, while continually optimizing your
campaigns across every channel. Make smarter decisions about where to
invest your marketing dollars.
Marketing Automation
With Pardot's marketing automation, you can create, deploy, and manage
network marketing campaigns that increase revenue. Now your sales and
marketing team can work together to generate and leverage qualified
leads, shorten the sales cycle and implement marketing responsibility.
Opportunity Management
Get a complete view of your team’s deals with Opportunity Management.
See stage, products, competition, quotes, and more. Stay connected to
the people and information you need to close every sale.
Workflow and Approvals
Use Visual Workflow to rapidly design and automate any business process
with drag-and-drop simplicity. And drive success with flexible approvals
processes for deal discounts, expenses, and more.
Internal sales console
For the internal sales team system provides the way they work to match
the experience, so that they will be more sensible and efficient way to
work. Today, sales representatives can use a single screen to understand
sales information, detailed company information, and multiple leads to
create sales channels and drive transactions faster.
Email Integrition
Use a well-known e-mail application, such as Outlook. Synchronize all
content, such as contacts, events, and tasks, with Salesforce. As a
result, everyone can advance business through the inbox and improve
productivity.
Mobile Access
Salesforce1 Mobile App turns your mobile device into a portable sales
office. No matter where you are, you can record calls, respond to
popular leads, handle business opportunities, or view dashboards.
Reports and Dashboards
Dashboards offer a real-time picture of your business at a glance. Dig
deeper with detailed reports that anyone can create. And access your
reports and dashboards from anywhere.
Sales Forecasting
Fast, easy, accurate. Get a real-time view into your team’s forecasts.
Use in-line editing, override visibility, multicurrency support, and
more to stay on top of your business.
Territory management
Managing the sales area is tricky, so we want to help you streamline
this process. Help you create multiple regional models, preview them
before promotion, and optimize and balance regions throughout the year.
Wave application for sales
This end-to-end analysis application integrates with Sales Cloud to
provide a deeper and deeper understanding of the various devices.
Quickly understand traffic, track team performance and exploit
opportunities for business growth.